The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Request a cancellation within: 2 days of purchase
Flower Paradise London respects your privacy and is committed to protecting your personal information.
To fulfil your order, I receive and use the information you provide through Etsy, such as your name, delivery address, email address and order details. This information is used only to process, create, package and deliver your order, and to provide customer service.
I do not use your personal information for unsolicited marketing or share it with third parties, except where necessary to complete your order (for example, delivery providers such as Royal Mail).
I retain order information only for as long as necessary for legal, tax and business record-keeping purposes.
If you have any questions about your personal information or how it is used, please contact me through Etsy messages.